Open Avast, then go to ☰Menu ▸Settings ▸General ▸Personal privacy and uncheck all the boxes under Offers Additionally, we understand that you had a negative experience with our support, and we’d appreciate another chance to further investigate this in more detail and help you sort everything out. Make sure your paid subscription is properly activated: 2. Here are a few things you can do to ensure these offers are disabled: 1. This was certainly not the experience we wanted you to have. We understand how inconvenient ads and offers can be and appreciate you bringing this to our attention. We greatly value your feedback and would love to make your experience better. Hello Mr Martin, Thank you for taking the time to rate us.
We hope that you'll give us a chance to make things right. Please reach out to our support at the following link: and our specialists will do their best to help you sort everything out. Still, we're sorry to hear that your experience was entirely different and we'd gladly take a closer look at this issue. Notification emails are being sent before each action, to the user's email addresses so this won't come as a surprise. This is actually a common practice in the industry and it is communicated in our Terms and Conditions, which are accepted by the user when they complete the order. Based on your comment, we can only assume that this may have been some auto-renewal charge, as all Avast Avast subscriptions are continuous, which means they will be automatically renewed before they expire by the full price of the product if the automatic renewal option is left enabled. We understand how negative this experience with unexpected charges and our support was for you, and we assure you this wasn't our intention. Your feedback is appreciated, and we'll certainly use it to improve our services and support. Thank you for taking the time to rate us. Here is our step-by-step guide for managing notifications: If you’re struggling with it, or need further help, please reach our support directly at the following link: Thank you for understanding.
If, on the other hand, you already have a paid subscription, note there are a few things you can try in order to minimize the volume of these pop-ups. If you are using one of our free software, while this is a common practice for free versions of many programs on the market, we will do our best to improve it for our free applications in the future. We understand how intrusive adverts and offers may be, and we appreciate you bringing it to our attention, as we are always trying to improve our services. Your feedback is really appreciated, and we will undoubtedly use it to improve our services and support. Hello, Thank you for taking the time to rate us.
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